Frequently Asked Questions

Last updated: September 17, 2026

Quick Answers

Everything people ask us most, in one place. Can't find it? Email hello@blissta.co and a real person replies within 24 hours, Monday to Friday.

Guarantee 30 days from delivery. No questions asked. Keep the product.
Refunds Processed within 24 hours of your request, Monday to Friday
Shipping Ships in 1 to 3 business days. Free on orders over $90.
Subscriptions Skip, pause, or cancel anytime from your account portal
Support hello@blissta.co · +1 (917) 920-7685

Orders and Shipping

How fast will my order ship?

Orders are prepared and shipped within 1 to 3 business days. You get an email with tracking the moment it leaves.

How long does delivery take?

Most U.S. orders arrive 3 to 5 business days after they ship. International delivery times vary by country. Carrier delays, holidays, and weather can add time.

How do I track my order?

Use the tracking link in your shipping email, or visit blissta.co/pages/order-tracking.

Is shipping free?

Yes, on orders over $90. Expedited options are available at checkout.

Can I change or cancel my order?

Email hello@blissta.co right away. We can change the address or cancel an order only before it ships.

My tracking says delivered but I don't have it.

Check around your property and with neighbors, then wait 48 hours, since carriers sometimes mark packages early. If it still hasn't turned up, email us within 7 days of the delivered date and we'll open a claim with the carrier.

Money-Back Guarantee

How does the guarantee work?

You have 30 days from the confirmed delivery date. If it's not right for you, email hello@blissta.co with your order number. No questions asked.

Do I need to send the product back?

No. Keep it, opened or not. We don't accept returns.

How fast is the refund?

We process it within 24 hours of your request, Monday to Friday, and email you a confirmation with the bank reference number. Your bank usually posts it in 5 to 10 business days.

What does the refund cover?

The product price you paid. Original shipping is not refunded, except on damaged, incorrect, or lost orders.

Are there any limits?

The guarantee covers one refund per customer, on orders bought directly from blissta.co. Full terms are in our Refund Policy.

My order arrived damaged or wrong.

Email us within 7 days of delivery with your order number and a photo. We'll send a replacement or refund you in full. This does not count toward your guarantee.

Subscriptions

How does a subscription work?

Your order renews automatically at the frequency and price shown at checkout. We email you 3 days before every renewal.

How do I skip, pause, or cancel?

Log in to your account portal and go to Manage Subscription. You can skip, pause for up to 90 days, change frequency, swap products, or cancel. Cancel at least 48 hours before your next billing date to avoid the next charge.

Can I get a refund on a renewal?

Renewals charged within 30 days of your first delivery are covered by the guarantee. Later renewals are not refundable, so cancel before your next billing date if you no longer want it. If you cancelled and were still charged, we refund you in full.

Products and Quality

How are Blissta products made?

Every product is made in a GMP-certified facility and third-party tested for purity and potency.

Is your methylene blue USP-grade?

Yes. Our Methylene Blue 1% is USP-grade, with 20 mg of vitamin C per serving, in a 30 mL amber glass dropper bottle.

Why does methylene blue turn my urine blue?

That's normal and expected. It's the methylene blue passing through your system. It's harmless and goes away.

It stains. Any tips?

Methylene blue is a strong dye. Mix it into water or juice, drink it with a straw, and wipe spills quickly.

Safety

Can I take Blissta with my medication?

Talk to your healthcare provider before starting any supplement if you take medication. Methylene blue can interact with antidepressants and other serotonergic medications. Nattokinase should be discussed with your prescriber if you take a blood thinner, and stopped at least 14 days before surgery or dental work.

Can I take it if I'm pregnant or nursing?

Please talk to your healthcare provider first.

Who are Blissta products for?

Adults 18 and over. Keep out of reach of children.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Still Have a Question?

Email: hello@blissta.co
Phone: +1 (917) 920-7685
Hours: Monday to Friday, 9:00 AM to 5:00 PM ET. Replies within 24 hours.